We strive to ensure that your order is received as quickly as possible.
Most orders are shipped via USPS from our distribution center in Memphis, Tennessee. As soon as your order has shipped, you will receive an email confirmation with tracking details enclosed.
Please allow 2-10 days for standard product delivery
2-3 Business Day
Please allow 2-3 business days for expedited product delivery
APO / FPO
Please allow 10-14 days for product delivery
Please allow up to 3 business days for order processing. Times may vary during holiday periods.
Shipments to AK or HI can take up to 5 weeks for delivery from the distribution center.
Please note that shipping times may be longer than usual during holiday (November and December) and high sales volume times.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your package must be:
- in the same condition that you received it,
- unused (all capsules present),
- with labels, and
- in its original packaging.
You will also need the receipt or proof of purchase.
You must request a return by emailing us at [email protected] In this email please include:
- Your order number
- A brief description of the issue with your item
- Photo or video of any damage
- Specify whether you want a refund or a replacement bottle(s)
If your return is accepted, we’ll send you a notification email notifying you of your refund or replacement bottle shipment. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at [email protected]
Please note, in the event your items need to be returned to our facility, all shipping expenses are the responsibility of the purchaser.