FAQs
How do I cancel my subscription?
- To cancel your subscription, please contact us at [email protected]. You may cancel at any time prior to shipping of your monthly subscription. If you cancel after shipping, your subscription will be cancelled for the following months.
How do I place a hold on my subscription?
- To place a hold on your subscription, please contact us at [email protected]rmidinelife.com. You may place a hold at any time prior to shipping of your monthly subscription. If you place a hold after shipping, your subscription will be held for the following months.
Do I need to sign up for a subscription plan?
- No, you do not need to sign up for a subscription plan. spermidineLIFE is offered as a monthly subscription or for one-time purchases for one or more packages.
What if I go on vacation or need to freeze my subscription?
- To place a hold on your subscription, please contact us at [email protected]. You may place a hold at any time prior to shipping of your monthly subscription. If you place a hold after shipping, your subscription will be held for the following months.
Can I select a specific date on which I will be charged each month?
- Your subscription will be automatically charged on a monthly spermidineLIFE between 25 and 30 days after the day of first purchase. For any billing issues or requests, please contact us at [email protected].